Product and installation
Does Enframed protect against UV radiation?
Yes. Our 35PT Card Holders are made from ultra-clear material with a built-in UV blocker, so your grails aren't just on display, they're protected while they're at it.
UV is the main reason cards fade over time. Our card holders filter out the harmful wavelengths before they ever reach your card, so your PC keeps its colour on the wall, not just in a binder.
UV protection applies to indoor use. Enframed products are not intended for
outdoor installation, unless specifically stated on the product page.
What's included in the box?
Every set of 35PT Card Holders comes with 5 card holders, 7 connection plates, and 20 bolts, everything you need to build that section of your frame.
The Slim Mount comes separately with the wall bracket, a screw, and a plug, ready to get your display up on the wall.
What card sizes and thicknesses fit?
The 35PT Card Holders fit standard trading cards up to 64 x 89 mm and up to 35 PT thick, raw or sleeved (most brands' exact-fit sleeves work fine).
That covers Pokémon, One Piece, MTG, Riftbound, Dragon Ball, Yu-Gi-Oh!, Lorcana, Digimon, and Flesh and Blood, plus other trading card games in the same standard size.
Can I expand my display later?
Absolutely, that's the whole point. The Bolt System is fully modular, so as your PC grows, you just add more Card Holders. No need to start over.
Is there a maximum display size?
Yes. For an odd number of columns, the max is 7 wide by 4 high. For an even number, it's 10 wide by 5 high. Keep it to a square or rectangle shape for the cleanest look, and the safest build.
How do I mount the display?
For the full step-by-step assembly and mounting instructions, download our assembly manual.
As a general guide, here's which plug fits which wall (the plug included with your Slim Mount is for concrete/brick; other walls need a different one, not included):
- Concrete / brick — supplied plug + screw (Ø 4 mm)
- Hollow plasterboard — cavity/toggle wall anchor, not supplied (Ø 8–10 mm)
- Solid gypsum block — plasterboard plug, not supplied (Ø 6–8 mm)
- Tiles — tile plug + special tile drill bit, not supplied (Ø 4–6 mm)
- Woord — screw directly, no plug needed (Ø 3 mm)
This wall guide is indicative only. The right fixing depends on your specific wall and situation, so no rights can be derived from this table. When in doubt, consult a professional installer.
Orders and payment
What payment methods do you accept?
We accept American Express, Apple Pay, Bancontact, Google Pay, iDEAL, Klarna, Maestro, Mastercard, MobilePay, PayPal, Shop Pay, Union Pay, and Visa.
Will I get a confirmation after I order?
Yes. You'll receive an order confirmation by email as soon as your order goes through, and a follow-up email with track & trace details once it ships.
I ordered a pre-order and an in-stock item together. When will it ship?
Your whole order ships together once every item, including the pre-order or backorder, is in stock. Want the in-stock items sooner? Place those as a separate order.
Release dates for pre-order products are subject to change. We keep the product pages as up to date as possible.
Shipping
Which countries can I order to?
Right now, we ship to: Netherlands, Belgium, Luxembourg, France, Germany, Spain, Portugal, Ireland, Italy, Austria, Bulgaria, Czech Republic, Denmark, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Romania,
Slovakia, Slovenia, Sweden, and Estonia.
More countries are on the way as we grow across Europe, and eventually beyond. Prefer to shop in person? Check the store locator on our homepage to find a retailer near you.
How long does delivery take?
Delivery time depends on your destination country. For full details, check our shipping policy.
Do you offer free shipping?
Yes, on all EU orders over €150. Below that, shipping costs are calculated at checkout based on weight and destination.
Returns and warrantee
Can I return my order?
Yes, if you're a private customer. You have 14 days after receiving your item to request a return. The easiest way is through your account, we'll follow up with instructions.
This return policy applies to private customers only and does not apply to business customers.
To be eligible, your item needs to be in the same condition you received it in, ideally in its original packaging. Once your request is confirmed, send your return to: Dorpsstraat 30, 1713 HJ Obdam.
Return shipping costs and the risk of loss or damage during transit are for your account, unless we've agreed otherwise.
My order arrived damaged or wrong. What now?
Check your order as soon as it arrives and reach out immediately if something's defective, damaged, or just not what you ordered. We'll take it from there.
How do refunds work?
Once we've received and inspected your return, we'll let you know if it's approved. If it is, you'll be refunded automatically within 14 business days via your original payment method.
Haven't heard back 15 working days after approval? Reach out through our contact form.
Do you offer a warranty?
Yes, a 1-year warranty on all our products, or the minimum required by law in your country if that's longer. Because we trust what we build.
Run into an issue? Get in touch through our contact form and we'll help you sort it out.
The warranty is void if the product isn't installed or used per the provided instructions, including the advised display size limits, and doesn't cover outdoor installation unless stated otherwise on the product page.
Can't find what you're looking for?
Please message us using the chat or email us at info@enframed.eu
If you have a question regarding an order, please be sure to include your order number. Someone from our team will get back to you as soon as possible.


